Technical Consulting

TIANTIE understands the importance of customer service, which distinguishes us from others. Connecting with our after-sales service department is effortless, as our engineers are readily available.

What makes our tyre recycling machines exceptional is their customization to meet the specific requirements of each business. We possess relevant data for every equipment and offer on-site diagnostics, high-quality machinery, and round-the-clock technical consulting from our factory technicians.

Training

Our company takes pride in our professional and experienced engineering team, which is responsible for providing on-site training to customers. This training ensures a comprehensive understanding of the equipment and processes involved. The team ensures that all variables affecting factory operations are thoroughly understood by the client's staff.

Moreover, our trainers guarantee that all relevant employees possess the skills to manage the factory and maintain the equipment, including proficiency in electrical controls, computer systems, and operating systems. The training program combines practical hands-on experience with machinery operation and classroom instruction. Upon completion of the training, participants will be required to sign a training certificate as proof of satisfactory completion.

Maintenance

At TIANTIE, we understand the importance of addressing equipment-related issues to avoid any unnecessary downtime in factories. That's why we are committed to providing planned maintenance services.

When your tyre recycling equipment malfunctions, investing in an entirely new plant or machine can be a significant financial burden. Therefore, opting for ongoing maintenance is a cost-effective solution to ensure the long-term sustainability of your machinery. Our scheduled maintenance service includes:

• Pre-planned servicing for both new and existing equipment.
• Service contracts that help you maintain uninterrupted production by minimizing disruptions.
• Spare parts and consumables contracts to eliminate waiting time for parts and minimize production losses.
• We maintain a substantial inventory of genuine spare parts and consumables, allowing us to promptly provide necessary components to all customers at competitive prices.

Spare Parts

TIANTIE can offer a comprehensive selection of genuine spare parts for a variety of tyre recycling facilities. It is crucial that your machines are outfitted with our original components. This is primarily because we manufacture all spare parts with a focus on quality and compatibility with your equipment. Some of the critical components we produce include:

We are committed to ensuring optimal machine uptime by providing high-quality spare parts and timely machine delivery. We guarantee standard products available at your location and provide industry-leading warranties.